HELP DESK
Orbis Solutions brings expertise across the entire spectrum of information technology to deliver fully customizable IT services to the small business community. By offering the knowledge and resources of an experienced team of specialists for a fraction of the price to hire a single employee, Orbis gives our clients access to the power of a big business IT department while providing the responsive, consultative support that small businesses need.
The Orbis team is able to assist our clients in any and all of the following capacities:
Rather than offer one standardized support package, Orbis works with our clients to customize a plan that fits their unique needs and budgets.
Whether functioning as supplementary support on overflow projects, acting as a complete IT department, or serving in any capacity in between, we specialize in a transparent process that keeps our clients in the loop; including direct access to our dedicated technicians.
Our high client retention rate is a testament to the strength of our process. Our most valuable asset is our team u2013 the agile, capable, and helpful people who support our clients every day.
We offer support for:
- Hardware
- Networking
- Provisioning Management
- Data Backup and Disaster Recovery
- Application and PC Support
- Virus Protection and Analysis
- Documentation
- Off-Site Data Storage
- On-Site/Off-Site Troubleshooting (as needed)